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18th February 2014   Filed under: B.Tech/B.E, IT / Software /Hardware/EDP Jobs, Jobs in Bangalore
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HP Hiring Monitoring Enginner Bangalore

Company Name : HP

Job role :  Monitoring Enginner

Experience : 3+year

Job Location : Bangalore

Qualification : Bachelor’s degree in Computer Science, Engineering, Business, or related field or equivalent work experience

Job Description

  • Basic Understanding of ITIL event management and incident management process
  •  Understanding of technology like wintel, server parameter monitoring in direct responsibility and their impact to business.
  • General understanding of related technologies like UNIX, windows
  • Alert monitoring and tracking of incident till closure
  • Logging a ticket and assigning to technical team for further troubleshooting.
  • Telephone calls handling skills.
  •  Customer Service

Click Here to Apply

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