6th अक्टूबर 2013 Filed under: Any Bachelors Degree, B.Tech/B.E, Call Centre, BPO, Customer Service Jobs, Fresher Job, Jobs in Bangalore, Jobs in Hyderabad No of view : 1063
IBM Hiring Technical Support Associate Fresher Bangalore,Hyderabad
Company : IBM
Job Role :Technical Support Associate
Experience :0-3 Years
Job Location :Bangalore,Hyderabad
Job Description
- Ability to identify basic hardware parts and aware of basic hardware concepts
- User level familiarity with at least one e-mail client – Outlook, Notes etc.
- Skilled in commercially standard software applications and major desktop operating systems.
- Awareness of basic networking concepts and technologies.
- Questioning skills /probing skills, as relevant to the issue and level of the caller
Eligibility Criterion
- Bachelor’s Degree/ Diploma
- Fluency In Communications Skills (both spoken and written) /soft skills
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