Amazon Services India Private Hiring Support Engineer Hyderabad

Company Name :Amazon Services India Private

Job Role : Support Engineer – Tax Services

Job Location : Hyderabad

Qualification : Bachelor’s Degree

Experience : 1 to 3 years of experience

Skills :

• Good skills in SQL and Unix
• Good Communication skills

Job description

• You are viewed as a support leader throughout the larger organization and are regularly engaged to work on cross-team planning. You lead large multi-team projects and resolve the most complex support issues.
• You understand the business impact of support decisions.
• You drive the team to improve operational efficiency for all services through the identification and development of SLAs, metrics, monitors, procedures, tools, and documentation.
• You think proactively and work to prevent support issues before they are realized.
• You participate in design reviews to identify and mitigate support risks.
• You work closely with development and QA teams to improve the change management life-cycle.
• You have a deep understanding of production architecture and are familiar with operating system best practices.
• You identify and drive small production architecture changes.
• You deep dive into automation issues to identify problems and work with engineering teams to resolve issues impacting fleet performance and availability.
• You develop automation tools to assist with daily systems administration tasks.
• You design and develop complex high performing scripts and applications.
• You work to solve RDBMS performance errors on Linux based systems, using DB logs and Linux performance monitoring tools. You work with other Amazon leaders to share ideas and improve support within the company.
• You demonstrate excellent judgment when making decisions.

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