For Freshers Graduate Dell Walkin 11th & 13th January 2016

Job Role/Designation : Client Technical Support Associate

Qualification : Any Degree 

Experience Required : 0 – 3 Years

Job Description :

• Responsible for providing telephone/email/chat and remote diagnostic technical support related to installation, operation, configuration, customization, performance, and usage of assigned products.
• Applies diagnostic techniques to identify problems, investigate causes and recommend solutions to correct failures.
• Troubleshooting of dell laptops.
• Documents problems in the support solution database for diagnostics and solution implementation.
• Provides basic remote deployment, maintenance and consulting services.
• Diagnosis & resolving of the hardware problems and troubleshooting.
• Verifies warranty entitlement and determines appropriate action.

Desired Candidate Profile :

• Should have excellent communication skills in English.
• Should be open to work in night shifts in a 24×7 environment.

Documents Required :

• 2 Passport size photographs
• One Photo ID Proof
• Updated Resume

Salary Offered :  Best In The Industry

Job location :  Gurgaon

Official  Website : www.dell.com

Apply Mode :  Walk-in

Walk-in Time : 11:00 AM To 03:00 PM

Walk-in Date : 11^th & 13^th January 2016

Walk-in Venue Details :

Dell International Services India Pvt Ltd,

Vipul Tech Square, Sector Road (Golf Course Road),

Sector 43, Gurgaon 122002.